The real cost of Microsoft Dynamics 365/CRM: Make smart estimates
Whether you are a startup or an established company, there comes a moment when you decide to invest in modern CRM software like Microsoft Dynamics 365. Be careful, as this decision will contribute to your company's performance for the next 5 to 10 years. So let's look at a few factors that have a big impact. I like to call these factors the 3 P's: Price, People, and Partner. For the purposes of this article, we will assume the software buyer is a small or mid-sized enterprise (SME) with 30 CRM users.
Let's start with the most obvious factor: your available budget. For managers, money is usually the biggest deal breaker. Dynamics 365 comes with a price tag that consists of three typical components: the cost of licenses, a budget to set up the software, and a budget for change management.