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The MSDW Podcast, August 11, 2016: How to Select a Microsoft Dynamics AX ISV Partner

by Dann Anthony Maurno
Assistant Editor, MSDW

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Microsoft Dynamics AX offers an impressive depth and breadth of capabilities, but many customers also benefit from adding ISV solutions to it: perhaps you need retail store pack-and-ship, content management, or advanced product lifecycle management. There are ISVs by the hundreds to choose from-but proceed with caution.

Don Riggs joins us to navigate the complexities. He's a 13-year Dynamics AX veteran, currently Sr. Director AX Applications Architect, enVista Corporation, and a much-sought expert in the AXUG community.

We discuss:

  • Why ISV products are often bought but not implemented. 
  • The qualities to look for in an ISV partner. Hint: what is their commitment to the AX product? What is their roadmap?
  • What are the partner's responsibilities in an implementation, or for support?
  • What are the long-term risks and hidden costs?

 

Want to be heard on our podcast?

We are always interested in a good story, idea, or accomplishment.

A significant product release, partnership, or merger. Your take on a trend like the move to the cloud, or Dynamics CRM product direction. Your thoughts on Microsoft's partner programs - are they enough? Too little? Just right for your business?

If you've got an idea for a MSDW Podcast feature write to us directly. We are Jason Gumpert, editor, at jgumpert@msdynamicsworld.com, or, Dann Maurno, assistant editor, at dmaurno@msdynamicsworld.com.

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About Dann Anthony Maurno

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).