Article

Microsoft Plans CRM Connector for Dynamics AX, New Release of AX for Retail

by Jason Gumpert
Editor, MSDynamicsWorld.com

Microsoft Dynamics AX will offer a connector with Dynamics CRM before the end of this year, and a new release of AX for Retail.

The discussion about the connector linking Dynamics AX with CRM, long on the wish list of many AX users, occurred at the AX User Group Summit 2010. According to Pepijn Richter, a Microsoft product marketing manager, the connector "supports about ten business scenarios...It will give you a bi-directional interface, with AX being in the lead." It will support CRM on premises and CRM online, he noted.

Until now, a number of partners have offered their own customized solutions for connecting Dynamics AX with CRM. Dynamics AX also has its own limited built-in version of CRM.

The new R2 release of Dynamics AX for Retail is due out in February.  The new version will provide expanded capabilities ...

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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