Microsoft Dynamics CRM Team Focuses on Pushing Further, Faster

Microsoft Dynamics CRM team breaks down its investments into three main areas - applications, experience, and platform. With the upcoming Orion release, Microsoft plans to deliver all three: new experiences for the on-premise users who will gain access to the Flow UI for the first time; a new set of applications covering sales and marketing use cases; and at the same time platform enhancements to improve the rendering of custom entities on multiple platforms.

With Orion still at least six months out, the general promise of the release is to take the guided process model and deliver it in more sales and marketing use cases, with customer service apps planned for later releases.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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