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From the Microsoft Dynamics 365/CRM Blogs: Troubleshooting; Internal notifications; Copying CRM; Booking alert

by MSDW Reporter
Editorial Team,

This week on the Microsoft Dynamics 365 Customer Engagement and CRM blog roundup:

  • Troubleshooting: "There is no active transaction" error.
  • Internal notifications using a temporary team
  • Resolved: Issue when copying CRM Portal from prod to dev
  • Booking alert activity on schedule board in Dynamics 365

Troubleshooting:  "There is no active transaction" error

On his Work and Study Book - Dynamics CRM Blog, Andre Margono said that recently he encountered a very strange error when he was working with his team to create a very simple workflow.

[O]n a status update, if the status is equal to a specific status, create a task that is assigned to a specific team. However, we can’t proceed due to a very strange reason:

This is the error message:

“There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.”

When Margono searched to see if anyone else had encountered the error, he discovered a blog post from several years ago that offered suggestions on what to check to fix the error. But none of the suggestions worked.

You can find out how Margono ultimately solved the problem here.

Internal notifications using a temporary team

On her blog, Megan V. Walker revisits 365 Notify for instant notifications. The tool enables users to get push notifications, she explained. But what if you want to trigger an email notification to go to people on an ad hoc basis?

Let's say on a case, for example, if we want to notify specific people ...

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