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Microsoft is adding B2B e-commerce capabilities to Dynamics 365 Commerce

by Jason Gumpert
Editor, MSDynamicsWorld.com

Microsoft revealed new B2B e-commerce capabilities for Dynamics 365 Commerce, the company's primary business application for retailers.

The new B2B e-commerce capabilities were first revealed in a video, with more details expected to be shared in conjunction with the start of the NRF BIG Show 2021, a virtual event that stands in for one of the retail industry's biggest annual conferences.

The business-to-business capabilities build on the existing B2C-focused e-commerce capabilities of Dynamics 365 Commerce that Microsoft first revealed in September 2019. New capabilities will include:

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Commerce Customer Engagement Customer Service Dynamics 365 E-Commerce NRF BIG Show 2021 Retail Retail POS Sales
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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