The ERP Minefield, Part 1: 13 Tips to Lower Selection Risk
The ERP landscape is littered with horror stories of bad implementations costing companies many millions of dollars for absolutely no benefit (in some cases). Many of these failed implementations have ended up in court, or at least have involved an acrimonious split between customer and software vendor/partner. Studies have shown that selecting the wrong product in the first place is a main driver of the ERP implementation failure rate.
With the seriousness of the impact of a poor selection in mind, I have devised 13 key tips to a successful ERP selection.
Before I cover the keys to success in detail, let me quickly examine the historical landscape as it relates to off-the-shelf software selection: