Dynamics 365 transforming public service delivery in South Africa

To ensure uniformity across public institutions and, ultimately, enable better communication and service delivery with citizens, the South African Treasury issued a contract between itself, Microsoft and the State Information Technology Agency (SITA) in December 2016, for government-wide software licenses and services.  As a result, Microsoft products and services will be used within all spheres of government and will enable significant savings to the national fiscus.

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About Ross Musselman

Ross Musselman (ross.musselman@mintgroup.tech) is the Senior CRM Project Manager for Microsoft Gold Partner Mint Management Technologies and solves business problems by managing people, projects, and programmes in information technology and software development across Africa, Europe and North America. Ross's core competencies include business analysis, project management, stakeholder engagement, process implementation, resource management, risk amelioration, and account management.

Watch the Mint Management Technologies/NDoH case study here.  

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