Setting Up
Outlook Sychronization in Dynamics AX 2009:
Brad
Koontz of the DynamicsCare
blog
explains how to leverage
existing CRM functionality in AX 2009:
"It seems like the more customers
know about the Dynamics AX 2009 CRM
module, the more they seem to like it
as their CRM solution. We have had a
few inquires lately about Dynamics AX 2009
CRM-module integration with Microsoft Outlook.
Outgoing messages from Dynamics AX are
stored in Outlook, and lists of email
address can be managed as well. "Contacts"
in the CRM module has an "Add to
Outlook Contacts" button in the ribbon,
but without the proper set-up, you won't
get very far."
Dynamics
Vice President to Partners: Focus on
Marketing, ERP, Communication: Brandon
George recently interviewed Doug Kennedy,
vice president of the Microsoft Dynamics
Partners team, about the
state of the Dynamics community and partner
ecosystem. Here's an interesting excerpt:
"Doug, if you were told you could
only tell partners three things, what would
be those three things during these rough
[economic] times?" Doug replied: "First,
I would tell them to commit to
marketing. Do not back down from marketing
and sales during this downturn...
"Changing out
...
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