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How to Become a Microsoft Dynamics CRM Master: Training Resources, Certification Path, and More

Once you set your mind on learning Microsoft Dynamics CRM, you quickly realize there is a whole universe of people and resources specific to Microsoft Dynamics CRM. It's incredible!

In this presentation, Gretchen Opferkew of PowerObjects explores that CRM universe. From the various online communities, technical resources, and training tools to the top CRM events you should attend, find out if you're missing anything in your CRM toolbox. In addition, we talk about how to get to various levels of CRM expertise you can attain, including the formal certification path. We discuss what certifications you need, where to take them, and the tips and tricks to passing the exams. After this webinar, you will be on your way to becoming a CRM master!

MSDynamicsWorld (MSDW) is the world’s largest independent digital source for news and information in the Microsoft business applications ecosystem, providing its 100,000+ subscribers with original reporting, expert features, branded cont