Directions EMEA 2026: A presenter’s four-session plan covers AL performance, BC telemetry, agent governance, and more

Directions EMEA 2026 is set to kick off in Paris on October 27. As attendees prepare to gather from dozens of countries, MSDW spoke with Microsoft MVP Duilio Tacconi about his sessions at this year’s event. 

Tacconi works for a VAR and ISV called EOS Solutions as a performance specialist. If problems arise with clients’ Dynamics 365 Business Central solutions, he steps in to diagnose. Like many in the Dynamics community, Tacconi’s journey with Microsoft business apps stretches back to earlier iterations of the technology. He first began working with ERP in 1998. At this year’s event he plans to present four different sessions.

He told MSDW: 

One of these sessions is with the ISV about how we’ve implemented apps and Copilot in our apps. There is one solo session on how to profile AL sessions to proactively and reactively manage performance and how to use the MCP provided out of the box by Microsoft, using the MCP for profiling to automate processes with AI. A third session with Microsoft focuses on index tuning.

One of the most in-depth sessions is with Stefano Demiliani; we’ve prepared a surprise for governance with AI and telemetries. AI isn’t simply creating an agent in BC. You have to receive telemetry on the other side and see what its token consumption is. You can calculate ROI because partners and customers have army of agents both inside and outside BC, Azure Logic Apps, Microsoft Copilot Studio, and others sending telemetry to one a stop ship with Power BI or Azure Data Explorer dashboard.

Users increasingly need to total the costs of input and output tokens as part of governance, which will be a key theme of the session with Demiliani, he added. 

In his solo session, the CSI-themed “AL performance profiling in Dynamics 365 Business Central”, Tacconi plans to discuss different personas and tools for understanding the root-cause of performance problems. He explained:

The big themes at the event, like in the previous one, will be AI and especially agents. [Attendees will be focused on] how to create agents in Business Central to transform the product into an AI product and how to interact in natural language with ERP. This has yet to come: interacting in a natural way to get a list of customers, generate a PDF, or create a chart on the fly. [Presenters will be] showing how to create agents and interact Business Central data with MCP. Another one is Fabric in Business Central. It has been announced in preview in Barcelona that BC will have a native integration with SQL mirroring into Fabric, which will be a game changer for anyone doing BI in Business Central.

Currently, open mirroring data falls short of real-time, meaning these new features will be a “game changer,” he believes.

In his day-to-day work, Tacconi’s firm has endeavored to be AI first, implementing AI agents into its apps and building based on customer flows and business processes. Earlier this year, the company began using GitHub Copilot to write around 80 percent of its code and has deployed AI to handle tasks like refunds for non-conforming orders. 

For anyone still debating whether or not to attend, Tacconi argued in favor of joining the community in Paris. 

Directions EMEA is the bread and butter for people who want to enter into this world or are already in this world. This Paris edition is closing a circle; the first edition was in Paris. At the time it was 800 people. Right now, we [have reached over 3,000]  people. This is the occasion to network with all the partners and hear directly from Microsoft about the directions in the future. This is the year you have to go.

He encouraged attendees to check out his session with Demiliani, explaining that the two MVPs “saved the best for last.” While he’s not at liberty to share the details, Tacconi said they would discuss a giveaway related to agent governance. 

“It’s totally something that will blow the audience’s socks off,” he promised.