From the Microsoft Dynamics 365 CE/CRM Blogs: D365 Sales Release Wave 1; D365 Sales add-ins; Connecting WhatsApp; Generative pages

In this review of the Dynamics 365 Customer Engagement / CRM blogs:

• What is coming to D365 Sales in 2026 Release Wave 1
• Microsoft Sales Agent in Outlook and Teams: What it means for Dynamics 365 Sales add-ins
• Common integration mistakes when connecting WhatsApp with D365
• Generative pages in CE

What is coming to Dynamics 365 Sales in 2026 Release Wave 1

Writing on her blog, Dian Taylor stated that she would be writing about D365 Sales 2026 Release Wave 1. 

She noted that she has been reviewing the updates to understand what's new, what's been improved, and what's actually worth paying attention to. 

In her post, Taylor broke down the key features coming to D365 Sales and highlighted the ones she believed will have the biggest impact on the day-to-day sales experience. 

She began by looking at the features many users have already been testing in preview and are now reaching general availability. She also discussed the sales qualification updates, opportunity acceleration, the sales close agent updates, and seller experiences.

Microsoft Sales Agent in Outlook and Teams: what it means for Dynamics 365 Sales add-ins

On the New Dynamics LLC blog, Travis South wrote that if you've used Dynamics 365 Sales for a while, you know the challenge of sales teams working in Outlook and Teams while customer data still lives in Dynamics 365 Customer Engagement.