Microsoft Dynamics Partner Roundup: WhatsApp integration; RFQs & quotes; New CRM, ERP services; Automation

In this week's Microsoft Dynamics partner news roundup: 

• Inogic brings AI-powered enhancements to WhatsApp Messaging inside Dynamics 365 CRM
• Advaiya launches RFQ & Quote Comparer for Business Central on Microsoft AppSource
• Tech Implement unveils Dynamics 365 solutions
• Appy Pie Automate launches AI Microsoft Automation across Teams, SharePoint & Dynamics 365

Inogic brings AI-powered enhancements to WhatsApp Messaging inside Dynamics 365 CRM

Inogic has announced a new set of AI-powered upgrades to WhatsApp4Dynamics, its WhatsApp integration for Dynamics 365 CRM. The update makes it easier and faster for organizations to connect with customers directly from within D365 CRM.

The new AI features help CRM teams have more natural and personalized conversations, according to the company. Tools, such as sentiment analysis, smart message rephrasing, and real-time conversation insights, turn everyday chats into more meaningful and customer-friendly interactions.

"With AI-powered features in WhatsApp4Dynamics, we're enabling businesses to move beyond routine replies and towards more thoughtful, empathetic conversations," said Anmol Sawant, VP of technology at Inogic. "By embedding intelligence directly inside Dynamics 365, agents can respond faster and smarter, driving higher customer satisfaction and improved productivity."

Advaiya launches RFQ & Quote Comparer for Business Central on Microsoft AppSource

Advaiya has launched a new RFQ & Quote Comparer app for Dynamics 365 Business Central, now available on Microsoft AppSource.