From the Microsoft Dynamics 365 CRM Blogs: Maximizing data; Split your audience; End of outbound marketing; Smart copy-paste

In this review of the Dynamics 365 Customer Experience blogs:

• Maximizing your data in D365 Sales
• Split your audience by number or percentage in Customer Insights – Journeys
• Outbound marketing departure and transition guidelines
• Boost productivity with smart copy-paste (preview)

Maximizing your data with Dynamics CRM Power Platform: part XII

On the Logan Consulting blog, Page Wildridge wrote that in Episode 6 of her "Maximizing Your Data" series, she talked about how using AI with the Copilot add-in in Microsoft Dynamics 365 Sales can improve your sales by offering useful insights, automating tasks, and boosting teamwork. 

This month, she discussed adding charts to forms in D365 Sales and shared tips to help you use this feature effectively. She noted that whether you're aiming to track sales better, simplify customer service, or manage projects more smoothly, adding charts to your Power Apps forms can help you make better use of your data so you can make better decisions.

In her blog post, Wildridge explained how charts improved data interpretation, enhance the user experience, and improve decision making. She also discussed the practical applications of using charts and the best practices for using charts.

Split your audience by number or percentage in Customer Insights – Journeys

Writing on her blog, Megan Walker stated that in August 2024, a new feature called the audience split tile was introduced in preview mode for real-time marketing journeys. She noted that it just became fully available in November 2024.