A Non-Developer's Guide to Smarter Sales Processes in Microsoft Dynamics CRM 2015

With Dynamics CRM 2013 and 2015, Microsoft has provided key improvements in business process design capabilities. Features like process branching, real time workflows, calculated fields, and business rules have given non-developers the power to build sophisticated processes to optimize their businesses without resorting to custom code development.

Join Dynamics CRM consultant and MVP Jukka Niiranen for a new webcast that explores the advanced process automation tools available in CRM 2013 and 2015. He will provide ideas and guidance on how to use these tools to optimize your processes in specific cases like lead qualification, opportunity revenue estimation, and pipeline development.