New Zealand Healthcare Provider Rolls Out Dynamics CRM-based Electronic Health Record System

Families in Northland, New Zealand are the first in the country to experience the digital future of healthcare through the release of the electronic Plunket Health Record - or ePHR system. Plunket, or the Royal New Zealand Plunket Society Inc., is the largest provider of free support services for the development, health and wellbeing of children under five in New Zealand.

Developed in partnership with Microsoft, the Microsoft Gold Application Development partner Marker Metro and Microsoft Gold partner Koorb Consulting, the ePHR system will help Plunket improve children's health outcomes by connecting families more quickly with the services they need, and by reducing administration to allow nurses more time to focus on care, according to officials of those companies. The ePHR app went live earlier this month.

Source: Marker Metro 

The new ePHR system, which will take Plunket from a paper-based system to a modern, mobile and customer-centric process, was built using a number of Microsoft cloud technologies, including Dynamics CRM Online, Azure Active Directory, Exchange Online, Skype for Business, and Microsoft System Center. Plunket is also deploying around 800 Windows tablets to clinical nurses across New Zealand, officials said.

A successful pilot

Plunket partners with New Zealand's Ministry of Health to offer all families in New Zealand free "Well Child Tamariki Ora" health checks for their children, starting with the first of seven "core checks," beginning when a baby is two to six ...