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Understanding the Responsibilities and Motivation of the Microsoft Dynamics Application Consultant

by Mohamed Aamer
Escalation Engineer, Microsoft,

Application Consultant, Functional Consultant - the job title may different from one company to another, but whatever the title, the person doing this job around financial and ERP software is considered the  middle man between the application and the technology, as well as the key role for driving adoption of new technology by the business.

Microsoft Dynamics Application Consultant Skills

The application consultant could start his or her career after graduation from a university; the major could be business administration, finance, or information system if it covers business subjects.

Alternatively, the application consultant could start out working in other careers.  Some people start out as an accountant, procurement agent, commercial agent, or even sales representative (like me).  Personally, I do not consider it a career shift, I consider it advancing in the career path. In other words it is capitalizing on the previous experiences.

Traditionally, consulting skills are divided into two main areas: the Business Side, and the Technical Side.  Then there is more general Soft Skills set that all application consultants need since they spend most of their time in business discussions, business cycles workshops, and training.

Here are some of the key skills a company should look for in an application consultant, broken down by business, technical, and soft skills:

Microsoft Dynamics Consultant Skills List
Click the image for a larger version

The application consultants have a very important role ...

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About Mohamed Aamer
Mohamed has been working since 2004 as a Business Applications Consultant. His main focus is customizing business applications to fit customer needs. He spends time understanding the customer business cycles, and solves the customer business pains through a combination of business process re-engineering and application customization. When not working on complex business processes, Mohamed blogs on Microsoft Dynamics AX, plays soccer and attends live Sufi shows.
More about Mohamed Aamer