LONDON, 6 November 2024 – Chaser, the leading global accounts receivable SaaS provider, has announced a new integration with Sage 50. The new integration empowers businesses using Sage 50 to eliminate manual payment chasing and reduce overdue invoices, helping them protect cash flow and bring revenue in faster. With late payments continuing to affect business growth, this integration addresses a crucial need: 49% of invoices issued by U.S. businesses become overdue (PYMNTS), while 10% of late invoices are ultimately written off as bad debts, resulting in financial strain that affects investments, supplier payments, and payroll (Sage).

Chaser’s integration with Sage 50 provides businesses with a fully automated accounts receivable process, including real-time debtor tracking, intelligently automated payment follow-ups, and comprehensive data insights that remove the burden of time-consuming, manual tasks. Sage 50 users can now streamline their collections workflows, reducing the average of 15 or more days spent each year chasing unpaid invoices (Sage) and helping to ensure that more invoices are paid on time; thus reducing cash flow strains and debt-write offs.

“At Chaser, our goal is to ensure businesses get paid for the work they do and avoid the financial strain of overdue payments,” says Sonia Dorais, CEO of Chaser. “This integration with Sage 50 expands Chaser’s reach, allowing us to support more businesses with the intelligent tools they need to improve collections, safeguard revenue, and maintain visibility over their income. In today’s economic landscape, reliable receivables management is critical, and we’re proud to be delivering this for Sage 50 users.”

In a recent study, it was found that 34% of customers had no specific reason for delaying payments (PYMNTS), underlining the need for proactive collections tools like Chaser that help maintain payment timelines and improve cash flow without putting pressure on customer relationships. By combining Sage 50 with Chaser, businesses can now set up personalized reminder schedules, track invoices in real time, and access detailed analytics to support more predictable cash flow—all while freeing up time previously spent on manual follow-ups.

This integration with Sage 50 is part of Chaser’s wider commitment to reducing late payments worldwide. Dorais continues, “Chaser stands by businesses in their efforts to reduce late payments, maintain a healthy cash flow, and focus on growth without the time-consuming distractions of manual credit management and collections tasks. This Sage 50 integration is a major step in our commitment to bring efficient, user-friendly receivables management to more businesses around the globe.”

Learn more about Chaser’s integration with Sage 50 here, or try the new integration out for free here.

ABOUT CHASER:

Chaser helps businesses get paid sooner with its all-in-one accounts receivable automation platform. Users can automate invoice reminders, monitor debtors, collect payments, and recover debt, all in one place. Since its founding in 2014, Chaser has supported over 7,000 businesses and helped recover £30 billion in late payments. Key awards include Best Technology Provider at the Credit Strategy Awards (2024), Best Use of Innovation in Business from Management Today (2023), Xero App Partner of the Year (2023), and Best Use of Technology at the Credit Awards (2022).

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London, October 23, 2024 – Chaser, the leading accounts receivable platform, is proud to mark its 10-year anniversary. What began in 2014 as a tool to automate overdue invoice reminders has evolved into a globally recognized platform, and has empowered over 7,000 businesses to manage credit control efficiently. In the past decade, Chaser has helped businesses recover £30 billion in late payments and saved more than 6 million hours of manual work by continuously advancing the field of credit management with AI and automation.

Since its founding, Chaser has been dedicated to solving the critical issue of late payments, which continues to affect businesses worldwide. Over the past 10 years, the platform has evolved significantly to include a comprehensive suite of AI-powered features and automation tools designed to streamline credit control and ensure businesses are paid on time.

10 years of growth and technological advancement

Chaser’s dedication to innovation has driven the development of cutting-edge AI features, including predictive tools that offer businesses actionable insights on credit risk and payment behavior. Key advancements include:

• AI-driven late payment predictions: Allowing businesses to forecast late payments and take proactive steps to reduce credit risk.
• Recommended chasing times: Optimizing when reminders are sent, ensuring businesses engage with customers at the most effective times.
• Payer ratings: Providing real-time summaries on customer payment behaviors to help businesses prioritize collections and make efficient, data-driven decisions.
• Revenue forecast: Lets businesses improve their financial planning with accurate, AI-generated revenue predictions using advanced machine learning models.

By implementing AI and automation into these aspects of accounts receivable management, Chaser helps businesses save time, improve cash flow, and reduce reliance on manual processes.

Recent years have also seen Chaser further advance its automation capabilities, to make invoice payments faster and easier for businesses. 

The introduction of automated SMS payment reminders, as well as automated debtor calls and postal letters in 2023 and 2024 has given businesses more ways to follow up on late payments. The launch of the user-friendly Payment Portal in 2021, followed by Chaser Pay in 2023 provides debtors with an easy portal to settle invoices with multiple payment options. These Payment Portals can be linked to within automated follow up channels like SMS reminders, postal letters via QR codes, and email payment reminders; helping businesses offer debtors maximum convenience, and bringing payments in an average of 35+ days faster. 

Integrating with leading business tools

Chaser’s open API, launched in 2023, represents a major step in enabling greater flexibility for businesses. The API allows Chaser to integrate with any accounting system, ERP, or CRM, making it easy for companies to embed Chaser into their existing workflows. Partnerships with leading platforms such as Microsoft Dynamics 365 Business Central, QuickBooks, Sage, AccountsIQ, Zapier, and Stripe have further strengthened Chaser’s position as a versatile tool for businesses across a wide range of industries over the past decade.

Industry recognition and achievements

Chaser’s commitment to innovation and technology has been recognized with numerous awards, underscoring its leadership in the accounts receivable space. In 2024, the company was named best technology provider at the Credit Strategy Awards, and in 2023, Chaser won best use of innovation in business from Management Today. Other accolades, such as being named Xero App Partner of the Year (2023) and receiving the best use of technology award at the Credit Awards (2022), further highlight Chaser’s impact on the credit management industry.

CEO's vision for the future

Reflecting on this milestone, Sonia Dorais, CEO of Chaser, said: “Reaching this 10-year mark is a significant achievement, but it’s only the beginning. We’ve grown from a simple tool into a platform that automates the entire accounts receivable process. Our goal is to continue pushing the boundaries of innovation in credit management, making sure businesses get paid on time, in the most efficient way possible."

Looking to the future, Chaser is committed to further enhancing its platform with AI and automation, helping businesses overcome late payments and improve their financial stability.

If you’d like to find out more about how Chaser can support your business with late payments, speak to an expert at Chaser today.

MEDIA CONTACT:

marketing@chaserhq.com

ABOUT CHASER:

Chaser is a leading accounts receivable automation platform that helps businesses get paid faster and reduce late payments. Since its founding in 2014, Chaser has supported over 7,000 businesses worldwide, helping them recover £30 billion in late payments and save more than 6 million hours in manual tasks. Leveraging AI and automation, Chaser empowers businesses to streamline their credit management processes and improve cash flow.

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New feature uses machine learning to enhance revenue predictions and improve decision-making for businesses

LONDON, 12 August 2024 -Chaser, the leading global accounts receivable SaaS provider, has launched the Revenue forecast. This new tool enables businesses to automatically predict future revenue, improving their financial planning and decision-making.

Accurate revenue forecasting is essential for effective financial planning and business growth. Organizations with precise forecasts are 10% more likely to grow their revenue year-over-year and are twice as likely to be industry leaders (Argano). However, collating various data points across multiple systems to build a revenue forecast can take time and can often be inaccurate (CFO Magazine). Factoring in crucial elements like customer payment speeds, bad debt write-offs, and refunds can be painstaking to calculate and can make accurately predicting future revenue impossible.

Chaser has developed a Revenue forecast to address these challenges, providing businesses with a reliable and automated way to predict their future income. The Revenue forecast feature leverages advanced machine learning to provide the most accurate predictions possible and analyzes over 65 data points, including geo-specific economic conditions, seasonality, past financial trends, and customer payment behaviors.

By automating the revenue forecasting process, Chaser saves businesses considerable time. This allows finance teams to focus on strategic planning and decision-making instead of manual calculations and data entry. This enhanced accuracy supports better financial planning and resource allocation, giving businesses the confidence to make informed investment decisions.

Sonia Dorais, CEO of Chaser, highlights, "Chaser customers can streamline their financial planning by anticipating cash inflow to manage their spending better using the Revenue forecast. This tool automates revenue predictions and provides actionable insights, helping businesses reduce financial risks and collect revenue faster."

By having access to automated vital metrics such as Year-to-Date actuals, Cash at Risk, and Monthly and Annual forecasts every month, businesses can stay informed about their financial health without manual calculations. This capability supports better decision-making and allows companies to manage their financial strategy confidently.

As Chaser continues to innovate and expand its offerings, businesses worldwide can access a comprehensive tool to help them forecast, protect, and collect their revenue automatically. The new Revenue forecast allows organizations to streamline financial processes, make proactive spending and chasing decisions, and improve overall economic health. By automating the forecasting process and providing real-time updates on critical metrics, Chaser empowers businesses to plan effectively, reduce financial risks, and focus on driving growth.

Find out more here or try Chaser for free to learn how its new Revenue forecast feature can help your business enhance financial planning and improve cash flow.

Letters. The new feature allows small-medium businesses (SMEs) to automatically schedule payment reminder letters to their debtors in the post. Chaser has expanded its credit management automation functionality to help businesses worldwide save time on manually posting payment reminder letters. 

Today, 87% of businesses say they are typically paid late (Chaser) and must write off 7.5% of invoices issued as bad debt (Sage) despite their best efforts to get them paid. The result is a slowdown in SMEs' ability to generate revenue, which can negatively affect their cash flow. For example, SMEs are currently owed an average of $300,000 in late payments (QuickBooks). SMEs need a tool that ensures their payment reminders are seen, conveys urgency to their debtors, and lets them know they mean business when it comes to getting their invoices paid. 

Research shows that 90% of postal letters get opened, while emails achieve an average open rate of just 20% (Zipdo). To ensure debtors see SMEs’ payment reminders and to help them reduce bad debts, Chaser has developed the ability to supplement email chasing with postal letters.

Although letters are an effective way to get payment reminders seen, writing and posting letters is time-consuming. Through Chaser, SMEs can automatically write and send personalized payment reminder letters to their debtors, saving them time and money.  

With the release of Letters in Chaser, SMEs can now increase the urgency around payments with their debtors to help ensure they get paid on time and protect their revenue without committing any time or effort. 

Chaser's Letters feature allows businesses to pre-write payment reminder letter templates that match their style and tone. These templates are automatically personalized with relevant debtor information and addresses for every recipient. This level of personalization ensures that debtors feel understood and catered to, increasing the chances of prompt payment.

In addition to Letters, Chaser has also recently released the ability to automate the most time-consuming part of the credit management process; phone calls. SMEs can now automate payment reminder letters and schedule them alongside automated debtor phone calls, emails, and SMS payment reminders within one comprehensive system. This comprehensive approach gives SMEs security and confidence in their finances, knowing that all aspects are being taken care of automatically.

Sonia Dorais, CEO of Chaser, emphasizes the company's commitment to supporting businesses globally in overcoming the challenges of late payments. She states, "At Chaser, our mission is to help businesses worldwide get paid for their work in an efficient and friendly way. The launch of Letters is crucial in providing SMEs with a powerful tool to ensure their debtors see and pay invoices promptly. Automating postal payment reminders gives businesses the confidence and resources to protect their cash flow without the burden of manual follow-ups."

As Chaser continues to innovate and expand its offerings, SMEs worldwide gain access to advanced receivables management tools that streamline credit control processes and improve their financial stability. Sonia Dorais adds, "Late payments pose a significant threat to the growth of SMEs. Through features like Letters, Chaser simplifies credit control. It makes best-practice credit management accessible to all, ensuring businesses can focus on their growth and success without worrying about unpaid invoices."

Find out more here or try Chaser for free to learn how its new Letters feature can help your business protect revenue and improve cash flow.

MEDIA CONTACT:
marketing@chaserhq.com

ABOUT CHASER
Chaser helps businesses get paid sooner with its all-in-one accounts receivables automation platform, debt collections and outsourced credit control services. Users can easily integrate Chaser with their existing accounting systems, credit check, monitor debtors, chase late invoices via SMS, email, automated phone calls, and posted letters, collect payments, recover debt, and reconcile accounts in the same platform. 

By sending automatic and deeply personalized payment reminders, the software and service provider effectively get invoices paid on time without losing the human touch. Chaser has helped users chase over USD 30 billion in overdue invoices, including businesses in the manufacturing, retail, and professional services sectors. Chaser was named Xero App Partner of the Year (2023) and won Best Use of Technology at the Credit Awards (2022).

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LONDON, 9 April 2024 - Chaser, the leading credit management automation platform, announces a new integration with Microsoft Dynamics 365 Business Central (MS Dynamics), an all-in-one business management solution for small to midsize companies, empowering businesses to effortlessly manage their accounts receivable process, by using automation and AI.

Microsoft Dynamics is designed for small-medium enterprises to help them manage their finances, operations, sales, and customer service and is popular worldwide. This innovative integration streamlines credit management for small to midsize enterprises using MS Dynamics, eliminating manual tasks and reducing late payments by 75% or more. Chaser enables users to reclaim valuable time spent chasing invoices, allowing them to focus on driving business growth.

SMEs using Chaser's accounts receivable automation have experienced remarkable results, with a 300% increase in early invoice payments (The 2022 late payments report). In 2023 alone, users collectively saved over 9.2 million minutes by automating payment reminders, demonstrating the profound impact of this integration on operational efficiency. 

Recent enhancements to Chaser include AI-generated insights on payer behavior and recommended chasing times, providing users with actionable intelligence to optimize their credit management efforts. Additionally, the introduction of 'Auto-call' automates debtor phone calls, further enhancing efficiency and effectiveness.

Chaser CEO, Sonia Dorais, commented on the integration "Chaser’s collaboration with Microsoft Dynamics 365 Business Central marks a significant milestone in our mission to empower businesses worldwide in tackling late payments and improving cash flow. By seamlessly integrating with MS Dynamics, we're providing small to midsize businesses with a powerful solution to automate their accounts receivable process, ultimately saving time and resources."

As late payments rise globally (Credit Connect), Chaser remains committed to delivering innovative solutions that make a tangible difference. By enabling more SMBs worldwide to automate their debtor management process, Chaser empowers them to focus on growth and success while minimizing the negative impact of late payments.

Learn how Chaser's integration with Microsoft Dynamics 365 Business Central can transform your credit management efforts. Learn more or register for the integration launch webinar.

MEDIA CONTACT:

marketing@chaserhq.com

ABOUT CHASER:

Chaser helps businesses get paid sooner with its all-in-one accounts receivables automation platform, debt collections and outsourced credit control services. Users can credit check, monitor debtors, chase late invoices via SMS and email, collect payments, recover debt and reconcile accounts, all in the same platform. 

By sending automatic and deeply personalized payment reminders, the software and service provider effectively gets invoices paid on time without losing the human touch. To date, Chaser has helped users chase over USD 30 billion in overdue invoices. 

Chaser helps businesses get paid sooner with its all-in-one accounts receivables automation platform, debt collections and accounts receivables services. Users can credit check, monitor debtors, chase late invoices via SMS and email, collect payments and recover debt, all on the same platform. Chaser was named Xero App Partner of the Year (2023) and won Best Use of Technology at the Credit Awards (2022).

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Chaser, the leading global accounts receivable SaaS provider has launched Auto-calls. These are automated phone calls that deliver prescripted payment reminders, which reduce the manual intervention needed when chasing late payments. Chaser has expanded its credit management automation functionality to help businesses worldwide save time on one of the most time-consuming parts of the debtor management process: phone calls.

Auto-calls use text-to-speech technology, so businesses can pre-write a script of the exact phone call they want to make to their debtors. Chaser will then make the phone calls automatically, which are personalized to every recipient using an automated voice, on the times and dates that users choose. This lets businesses deliver timely call reminders to their debtors, and remind them of upcoming or overdue invoices, without committing any time or effort. 

Phone calls are a cornerstone of the credit management process for many businesses; 61% of businesses list phone calls as a staple in their debtor-chasing process (2022 late payment report). However, manually chasing customer payments represents a significant time cost for these businesses, with the average business in the USA spending over 14 hours every week following up on overdue invoices (2022 late payment report).

One of the most time-consuming parts of manual credit management is phone calls (Webio), as finance teams must prepare what to say, and collate the debtor's account information, due dates, invoice amounts, and much more, before even picking up the phone. Especially for SMBs, this is valuable time and resource that could be directed toward business growth, instead of manually following up on customer payments.

By using accounts receivables automation tools currently available in Chaser, SMBs have already been able to significantly reduce their time spent chasing debtors, and in 2023 saved 9.2million minutes by simply automating their email and SMS payment reminders. Introducing the ability to automate phone call payment chasing in addition to email and SMS will help SMBs further reduce the manual work required when following up on late payments, empowering them to allocate resources more efficiently and focus on business growth.

Auto-calls bring a new era of efficiency to accounts receivable management, allowing SMBs worldwide to effortlessly manage late payments. With this innovative feature, businesses can now automate phone call payment reminders, saving valuable time and resources while maintaining strong client relationships.

Sonia Dorais, CEO of Chaser, states: "Auto-calls represent a significant milestone in Chaser’s journey to support businesses that are struggling to get paid and having to invest a large amount of time calling numerous debtors every month. In this difficult economy, we need businesses to be able to focus their resources on growth instead of manual tasks related to trying to get paid for work that has already been done."

Learn more about how Auto-calls can reduce manual intervention needed when chasing late payments, or try it for free here. 

MEDIA CONTACT:

marketing@chaserhq.com

ABOUT CHASER

Chaser helps businesses get paid sooner with its all-in-one accounts receivables automation platform, debt collections and outsourced credit control services. Users can credit check, monitor debtors, chase late invoices via SMS and email, collect payments, recover debt and reconcile accounts, all in the same platform. 

By sending automatic and deeply personalized payment reminders, the software and service provider effectively gets invoices paid on time without losing the human touch. To date, Chaser has helped users chase over USD 30 billion in overdue invoices.

Chaser helps businesses get paid sooner with its all-in-one accounts receivables automation platform, debt collections and accounts receivables services. Users can credit check, monitor debtors, chase late invoices via SMS and email, collect payments and recover debt, all on the same platform. Chaser was named Xero App Partner of the Year (2023) and won Best Use of Technology at the Credit Awards (2022).

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