Colleen

Rodericks

Colleen Rodericks is the Marketing Communications Manager of Fieldpoint Service Applications, a software company specializing in service management applications. Colleen has over 15 years' experience with knowledge of CRM, WFM, ERP and mobile applications. Colleen has held marketing and consulting engagement management positions at Janna Systems (Siebel Systems), Workbrain (Infor), SAP Canada and Vortex Connect (Great Plains).

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Articles

Where Did All The PSO Resources Go?

by Colleen Rodericks

Resource constraints on professional service organizations are driving rethinking of what it takes to maintain a great team

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL HR Management Professional Services Project Service Automation Service Management

Resource Management and Capacity Planning: Your Guide to Maximum Services Efficiency

by Colleen Rodericks

Why great services organizations improve their ability to manage utilization rates, estimate projects, and forecast their future needs

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL HR Management Knowledge Management Professional Services Project Management Project Service Automation

A Cash Register for the Service Enterprise

by Colleen Rodericks

Why your organization needs a strong framework to make its services organization cash flow positive

Accounting BI and Reporting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Expense Management Managed Services