Microsoft Dynamics White Papers's White Paper Library is a powerful resource available to the Microsoft Dynamics community. Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Dynamics-related topics.

Business Need

Have Multiple Customer Touch Points? How to Use Dynamics CRM to Improve Customer Satisfaction

How to enhance service levels and drive customer satisfaction

(Infographic) How Many Ways Can You Capture an Invoice?

You don't need to invent an invoice trap or try to beam the information into your ERP

Special Report: 2017 State of Time Tracking for Dynamics NAV

In partnership with, Journyx conducted a survey of Dynamics NAV users

6 Common Mistakes Businesses Make When Selecting ERP Software

A guide to selecting the right ERP software for business executives

How to Transform Customer Relationships and Your Business Through Integration

Why trust is the new currency

A Guide to Advanced Solutions that Make AP Simpler, Safer, and More Efficient

Are you running your business with antiquated AP?

10 Import Tax and Duty Mistakes You Can’t Afford To Make

Common sales tax pitfalls experienced by companies shipping internationally

How-to Process RMAs (Return Merchandise Authorizations) in Microsoft Dynamics AX

Gain a little more confidence with RMAs as well as some tips and tricks

Pros and Cons for Processing Invoices in the Cloud or On Premises

Gartner provides these reasons to employ cloud solutions as well as reasons to tread more carefully

Product Management Survey 2009: Insight Into Today’s High-Tech Product Management Environment

Actual product management practices in the field
Syndicate content