Microsoft Dynamics White Papers

Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics.

Succeeding with Email Marketing: A Guide for Microsoft Dynamics Marketers

Click

Tactics for garnering opens and inspiring action have evolved

Customer Engagement Dynamics 365 Dynamics CRM Email Management Marketing Automation Sales & Marketing

Understanding Commerce for Public Sector

Evenica

Public sector organizations operate in the spaces in which D365 Commerce works best: where transaction meet interaction

Business Process Mgmt Commerce Dynamics 365 E-Commerce Government Payment Processing Power Apps Power Automate Power Pages Power Platform Security

Implementing a Microsoft Dynamics 365 and SharePoint Integration

Connecting Software

Integrating Dynamics 365 with SharePoint presents numerous advantages, but you must follow the current best practices to avoid creating a security issue

Business Central Commerce Customer Engagement Data Integration Dynamics 365 Finance and Operations

4 Steps to Build a Strategic AP Department with RPA and Dynamics AX/365

Metafile

AP departments: It’s time to step up your game

AP Automation Accounting Business Process Mgmt Dynamics 365 Dynamics AX Finance and Operations Financial Management Invoice Processing Robotic Process Automation (RPA)

5 Little Microsoft Dynamics Workflows with Big Marketing Results

Click

Five examples of how we have implemented CRM workflows to suit some specific marketing needs

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Automation Sales & Marketing

Creating an Omnichannel Strategy for Contact Centers

Mazars

An in-depth look at why omnichannel for customer service at your contact center is essential

Contact Center Customer Engagement Dynamics 365

Sales and Marketing Alignment with Microsoft Dynamics

emfluence

Learn how to use Microsoft Dynamics and your marketing automation platform to facilitate the hand off of marketing leads to your sales team

Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing

A Guide to Understanding Revenue Leakage’s Causes

Binary Stream

This booklet Explore the core causes of revenue leakage, how it impacts your company and examples of where it might be occurring in your business today