Microsoft Business Applications White Papers Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics. Software - Any -Azure-AI and Machine Learning-Compute-Databases-Development-Hybrid-Integration-Internet of Things (IoT)-Mixed Reality-Networking-Security-StorageCopilotDynamics 365-AI--Customer Insights--Customer Service Insights--Fraud Protection--Marketing Insights--Sales Insights--Supply Chain Insights-Business Central-Commerce-Customer Engagement--Contact Center--Customer Service--Field Service--Marketing--Project Operations--Project Service Automation--Sales-Customer Voice-Finance and Operations-Human Resources (Talent)-Mixed Reality--Guides--Layout--Product Visualize--Remote AssistDynamics AXDynamics CRMDynamics GPDynamics MarketingDynamics NAVDynamics POSDynamics RMSDynamics SLDynamics SnapMicrosoft CorporatePower Platform-Dataverse (CDS)-Power Apps-Power Pages-Power Automate-Power BI-Copilot StudioFabricPurview Industry - Any -Aerospace & DefenseAgricultureArchitectureAssociationsAutomotiveBoatingChemicalsConstructionConsumer GoodsDesign & DecoratingDesign & LivingDistributionEducationElectronicsEnergyEngineeringFabless SemiconductorFashionFinancial ServicesFood & BeverageFootwearFurnitureGovernmentGovernment ContractorsHealth & WellnessHealthcareHospitalityHosting ServicesIndustrial EquipmentInsuranceJewelryLegalLife SciencesLumberManufacturingMarketingMedia & EntertainmentMedical DevicesMetalsMineralsNot For ProfitOilPharmaceuticalsPrintingProfessional ServicesProperty ManagementReal EstateRentalResearchRetailSoftwareSpecialty Vehicles & BoatsSportsStaffing & RecruitingTax and AccountingTelecommunicationsTelemarketingTextile & ApparelTransportationTravel & LeisureUtilitiesWaste ManagementWindows & Doors Business Needs - Any -3PLAccountingAdvanced PricingAP AutomationAuditingAutomated Data CollectionAutomated TestingBankingBI and ReportingBill Of Material MgmtBillingBudgetingBusiness Performance MgmtBusiness Process MgmtBusiness Rules MgmtCAD/CAM/CAECall TrackingCheck PrintingCollaborative WorkspacesCollections ManagementCommission CalculationCommunicationsComplex BillingConfiguration & DevelopmentConsolidation AccountingContact CenterContent ManagementContract ManagementCorporate Perf Mgmt (CPM)CPQ (Configure, Price, Quote)Credit Card ProcessingCustomer Experience (CX)Customer Relationship MgmtCustomer ServiceData ArchivingData IntegrationData ManagementData MigrationData WarehousingDeduction ManagementDemand PlanningDirect Store Delivery (DSD)DistributionDocument AutomationDocument ImagingDocument ManagementDonor ManagementE-CommerceEDIElectronic SignaturesEmail ManagementEnterprise ArchitectureEnterprise Asset MgmtEnterprise Content MgmtEnvironmental SustainabilityETLEvent ManagementExpense ManagementExternal Systems InterfaceField ServiceFinancial ManagementForecastingFreight ManagementFundraisingGovernance, Risk, and Compliance (GRC)HR ManagementInventory ManagementInvoice ProcessingIT Asset Management (ITAM)IT Service Management (ITSM)Job costKnowledge ManagementKPIsLabor ManagementLearning Management SystemLease ManagementLegal MattersLicensingLoad PlanningLoan ManagementLocalizationLogisticsLoyalty ManagementManaged ServicesManufacturingMarketing AutomationMarketing Resource Mgmt (MRM)Master Data MgmtMaterial Rqmts PlanningMobile ApplicationsMulti-Entity ManagementMulticurrencyOrder ManagementPartner Relationship Management (PRM)Partner StrategyPayment ProcessingPayroll ProcessingPlanning & SchedulingPlanning and SchedulingPlant MaintenancePortalsPreventive MaintenanceProcess ManufacturingProcurementProduct Lifecycle MgmtProduct TraceabilityProject ManagementProposal GenerationPurchasingQuality ControlRebatesRegulatory ComplianceResource Dispatch & SchedulingRetail POSReturns ManagementRevenue recognitionRFIDRisk ManagementRobotic Process Automation (RPA)Route OptimizationRoyalty MgmtSaaSSales & MarketingSales & Ops PlanningSales and Operations PlanningSales Order ProcessingSales QuotingSales/Product ConfiguratorSchedulingSecuritySegregation of Duties (SoD)Service ManagementShippingShop Floor ControlSocial NetworksSoftware LicensingStorageStudent Information SystemSubscription billingSubscription ManagementSupplier NetworksSupply Chain ExecutionSupply Chain ManagementSystem AdministrationTax ManagementTelemarketingTelephonyTime & AttendanceTrade Promotion MgmtTrainingTransportation ManagementTravel ManagementUnified CommunicationUser AdoptionUser ManagementVirtualizationWarehouse ManagementWarranty ReimbursementWeb ClientWeb StorefrontWeb-based MappingWorkflow ManagementWorkforce ManagementxRM Verified Solutions Hide filters Defining Your Customer Journey with Microsoft Dynamics CRM/CE emfluence Six steps towards successfully defining your customer journey with Microsoft Dynamics Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing Comparative Chart: 5 Top AP Automation Tools for Dynamics NAV/BC MSDW Features See how these 5 innovative solutions stack up against each other AP Automation Accounting Business Central Document Automation Dynamics 365 Invoice Processing Understanding Commerce for Public Sector Evenica Public sector organizations operate in the spaces in which D365 Commerce works best: where transaction meet interaction Business Process Mgmt Commerce Dynamics 365 E-Commerce Government Payment Processing Power Apps Power Automate Power Pages Power Platform Security 5 Prerequisites for Successful Digital Transformation Resco Still working on pen & paper? Learn key strategies and avoid common pitfalls from the digitalization experts at Resco Automated Data Collection Business Central Construction Customer Engagement Data Integration Dynamics 365 Energy Field Service Healthcare Insurance Manufacturing Mobile Applications The Impact of Covid-19 on SME T&E Expenses: The Past, Present and Future for Business Central Customers Zetadocs Analyzing changes in expense claim submissions and regular claimants Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance Understanding the Impact of COVID-19 k-ecommerce How real businesses are coping with the COVID-19 crisis, and what we can learn from them. Automotive Business Central Construction Consumer Goods Design & Decorating Design & Living Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV E-Commerce Education 6 Ways Technology Helps You Go Beyond Paper Resco Explore 6 unexpected ways technology can take your team to the next level, from the digitalization experts at Resco Automated Data Collection Construction Customer Engagement Data Management Dynamics 365 Energy Field Service Healthcare Manufacturing Mobile Applications Oil Planning and Scheduling 6 Robotic Process Automation Trends to Look for in 2020 Metafile We're highlighting some of the top trends that experts are expecting to see in 2020 AP Automation Azure Business Central Data Management Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Energy Finance and Operations 10 CRM Misconceptions on Gaining User Adoption Ledgeview Partners Don't hold users back from creating a lasting flow of user engagement Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM User Management Cyber Awareness: Better Appreciating the Human Risk Factor in Your Cyber Security Strategy Prodware Addressing cyber threats does not boil down to merely overhauling your technology. 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