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How Dynamics ISVs are Growing Their Business with Automated Client Training and Self-Service Support

growing-your-isv-business.pdf

This report examines the ways that Microsoft ISVs are transforming their approach to delivering user training and documentation across standard Dynamics products, other third-party solutions, and customer-specific deployments. It will review top customer concerns, the challenge of distributed and multilingual teams, and the business opportunities of offering clients solutions based on a standardized training toolset.

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ClickLearn is the market leading solution for achieving rapid user adoption by creating user instructions, e-learning and process videos for business software.