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Building a Managed Care Services Strategy: 3 Important Considerations


Tools such as Azure, Microsoft 365, Dynamics 365, and the hardware that supports them all have become mainstays in day-to-day enterprise operations enhancing our ability to communicate and collaborate, build strong customer relationships, and improve productivity and performance.

These tools require ongoing monitoring, maintenance, and support to continue working optimally in the ever-changing technology landscape. With technology architectures becoming increasingly interdependent some downtime is unavoidable. However, downtime is expensive with Gartner estimating a cost of $5,600 per minute, so every second really does count. While it is true that some level of downtime is inevitable, steps can be taken to ensure that it is minimized.

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