7 Steps to a Successful CRM Implementation in the Public Sector

To be successful, every IT project needs a valid business case, supportive executive sponsorship and clearly defined objectives. And when deploying a next-generation CRM system like Dynamics 365 for Customer Engagement in the Public Sector, there are several key steps that, if not taken, can easily derail your project. In this eBook, we tap into our own extensive experience to describe those key steps, as well as the requirements for a successful next-generation CRM deployment.


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PowerObjects, An HCL Technologies Company

PowerObjects, an HCL Technologies Company is a leader in delivering Microsoft Business Applications solutions and Dynamics 365 workloads through unparalleled offerings of service, support, education, and add-ons. Winner of the 2018 Microsoft US...READ MORE