4 Emerging Customer Service Technology Trends

This global pandemic has truly been something: tech experts estimate that businesses have seen three years’ worth of digital transformation in just a few months. Initially, the pandemic forced us to temporarily accelerate the advancement and expansion of technology-based business solutions, but the momentum is now so great that our rate of progress may never slow back down. What initially felt like a frenetic pace of change is now the clichéd “new normal.” To that end, here are four trends that are emerging around customer service delivery.


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PowerObjects, An HCL Technologies Company

PowerObjects, an HCL Technologies Company is a leader in delivering Microsoft Business Applications solutions and Dynamics 365 workloads through unparalleled offerings of service, support, education, and add-ons. Winner of the 2018 Microsoft US...READ MORE