Field Stories: Lessons Learned from a Digital Transformation AX Upgrade

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Kitchen appliance maker Breville just completed a successful upgrade from AX to Dynamics 365. The project was a key element of Breville’s digital transformation program. All the while adopting to our new norm of remote implementation.

In this webinar, executives from Breville and Avanade share their experiences.

Topics include:

  • How Breville developed their digital transformation roadmap?
  • Where did the upgrade fall upon their roadmap?
  • Why upgrade at all? Why now?
  • How an AX upgrade supported the digital upgrade at Breville
  • Best practices on the path to upgrades given today’s remote working environment
  • How clearly defining methodologies and activities drives success
  • The best way to approach the internal complexities of an AX upgrade
  • Lessons learned

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Avanade is the leading business technology services provider for enterprise customer relationship management (CRM) and enterprise resources planning (ERP) solutions.

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