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4 Ways to Improve User Adoption Across Dynamics 365 Update Cycles

With a constant stream of software updates, managing training and documentation projects can be overwhelming. Even once documentation is created, your team must continue to invest in ongoing maintenance and updates to make sure existing users understand the changes and new user adoption can continue.

In this webinar, we're covering the essentials of user adoption across ongoing software update cycles, and even with multiple products. Using Microsoft Business Applications as an example, you will get inspiration on how to expertly plan and manage user adoption over the long term to ensure high efficiency.

Topics include:

  • Implementing a "Digital Twin" for updates
  • Managing multiple, frequent update cycles with a minimal resource effort
  • How to apply Automated Process Testing after your software updates
  • The use of supporting technology for successful software updates