Manasa Nadaduru is a Dynamics 365 CRM Developer and Business Analyst with over five years of experience delivering Microsoft business applications across customer engagement, operations, and process improvement initiatives. Her work focuses on Dynamics 365, Power Platform, business process design, system integrations, and enterprise automation. Having worked on projects spanning utilities, fintech, and enterprise industries, she is particularly interested in the operational and governance challenges that emerge as organisations scale their Microsoft technology investments. Manasa writes about Dynamics 365, Power Platform, AI readiness, integration strategy, and lessons learned from real-world implementation experiences.