Why do ECM and BPM implementations fail? 3 places to focus

Whether you are looking to gain better control of you AP approval process or a more efficient way to handle Federal Mandates for industry standards such as Sarbanes Oxley and ISO requirements, many companies are looking at workflow and enterprise content management solutions (ECM) as a perfect plug-in to their enterprise resource planning (ERP) system.  While these systems typically provide a quick ROI once setup, the challenge of the implementation can sometimes hinder or even stop the adoption of the technology. 


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About Gene McDonough

Gene McDonough a certified Document Imaging Architect and Project Manager in Information Systems. has compiled over 20 years' experience in the Content Management Industry. Gene has been heavily involved with many successful projects that have contributed to his expertise with Business Process Redesign and Electronic Content Management.  Gene is the Strategic Solutions Manager at Computer Support Services in Lewisburg, PA.




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