Using Microsoft Dynamics AX Product Configurator in an engineer-to-order environment
As the world has changed from Henry Ford's mass production model where a customer could have a car painted any color that he wanted so long as it was black to a mass customization production model where customers now expect to have anything they want, the line between configure-to-order (CTO) and engineer-to-order (ETO) is blurring. This creates some complexity as the worlds of ERP and ETO companies has never really gotten along.
The ERP world, with a large portion of its value in a production environment coming from materials resource planning (MRP), relies on accurately defined production routings, bills of materials (BoMs), and lead times. These don't exist in most ETO environments. When every item you build has never been built before, how can you leverage the value of an ERP system?