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With three new Dynamics 365 solutions, Microsoft offers on ramp to IoT

by Jason Gumpert
Editor, MSDynamicsWorld.com

Microsoft has announced plans for three new vertical and horizontal solutions that will encourage greater use of the company's cloud IoT platform. Dynamics 365 Product Insights, Dynamics 365 IoT Intelligence, and Dynamics 365 Connected Store all promise to improve operations and the delivery of products and services thanks to IoT data captured by sensors and routed through platforms like Azure IoT Hub and Azure IoT Central.

The new products were revealed along with a range of updates on new Dynamics 365 solutions that offer IoT and AI capabilities including Virtual Agents, Fraud Protection, and Customer Insights.

Dynamics 365 Product Insights

Dynamics 365 Product Insights brings data from connected physical products back to the manufacturer for insights into performance and customer interactions. Product Insights works in aggregate, like all data about a model, or and on data from a single device.

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Azure IoT Central Azure IoT Hub Commerce Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Internet of Things (IoT)
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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