The Strategic Importance of the CIO in Delivering ERP Business Value with Microsoft Dynamics AX

ERP implementation in enterprise projects are complex for many reasons, but one of the most common factors is addressing business requirements at all levels, from basic IT infrastructure through user interface technology. In a previous articles I have explored the planning of the Microsoft Dynamics AX implementation in terms of managing customer expectations and evaluating  practical options to the proposed solution.  I then moved on to the implementation team formation, understanding roles and responsibilities of the project team from both the customer side and partner side.

In this article I will explore reporting and data management in ERP from the perspective of the Management Information System technology platform, with its dependent layers.

The concept of a Management Information System is most relevant to a businesses' IT manager or CIO; business owners likely don't care as much about the specifics so long as these aspects of the solution deliver the needed results.

Credit: Microsoft

Infrastructure

Infrastructure is obviously vital and should ensure the reliability of the solution, guaranteeing the availability of daily transaction entry tasks.  It must also be able to support an agreed level of uptime.

Hardware sizing depends on factors including the number of transactions, number of users, number of locations, and the available connectivity for each location.  The infrastructure must also meet ...