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SharePoint Online Adds Easier Document Management for Microsoft Dynamics CRM 2011 Entities

by Jason Gumpert
Editor, MSDynamicsWorld.com

The official Microsoft Dynamics CRM blog alerts us to new features of SharePoint Online that offer productivity enhancements to Dynamics CRM users.  As they explain, a lot more document management capabilities of SharePoint Online can now be exposed directly in Dynamics CRM (bold text is from the original):

"Most notable from a Microsoft Dynamics CRM perspective, is that Microsoft Dynamics CRM customers can now take advantage of the rich SharePoint Online document management functionality directly within the Microsoft Dynamics CRM application.  This provides users the ability to create SharePoint Online Document Libraries dynamically within CRM - when and where they are needed.  Companies can add Document Management capabilities to entities such as Accounts, Opportunities, Cases or even custom entities in Microsoft Dynamics CRM."

The new functionality requires the Dynamics CRM 2011 List Component. Once installed it automatically creates a SharePoint document library tied to an entity like an Account via the "Documents" link .  Once linked, documents can be uploaded to that Account's document library right from the CRM 2011 client.

SharePoint Online and Dynamics CRM 2011

SharePoint Online and Dynamics CRM 2011

Similar to Microsoft Dynamics CRM, SharePoint Online leverages Lync presence to drive individual productivity.

SharePoint Online and Dynamics CRM 2011

This feature should offer a nice productivity bump for the story of Dynamics CRM 2011 plus ...

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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