Opinion: When will artificial intelligence (AI) impact ERP software? Don't hold your breath
You've probably noticed that claims of AI-powered software solutions are starting to pop up more frequently, including in the context of ERP. To be clear, regardless of what breathless marketers and science fiction fans love to dream about, there is currently no such thing as artificial intelligence in its truest form, and technology advances that improve ERP solutions today aren't AI.
Sure, there is faster processing of complex problems and access to machine learning based on relatively inexpensive statistical processing power. That improved access has helped some organizatinos improve insight into their businesses, but it has also created the illusion that computers and software have achieved AI.