New MSDW Reader Survey: Explore the influence of Microsoft Dynamics partners, customer investment plans, and more

If you met two Microsoft Dynamics customers, one with a great partner relationship and another with a terrible one, which organization do you think would say they have a more successful solution in place? If you guessed the satisfied customer, our survey data would support your answer. Ok, maybe that question is not much of a challenge. But consider this: Dynamics ERP and CRM customers with no partner relationship are also more likely to report good or full utilization of their Dynamic solution than customers who report a satisfactory or poor partner relationship.

Why would this be? We'll look at a few of those data points below, based on our last reader survey, which ran from November 2013 to January 2014 and gather over six hundred responses from our readers. And MSDynamicsWorld.com is running a new reader survey now, and we invite Dynamics users and partners to participate and add to our growing collection of findings on the state of the Dynamics community from a range of perspectives.

To give you a sense of the type of questions we want to answer for our readers, let's look at the relationship between customer satisfaction with their Dynamics partner and Dynamics product utilization, as reported at the start of 2014 (click the image for an expanded view):

As a Dynamics customer's partner satisfaction increases, they are much more likely to also report sufficient, good, or full software ...