New Jersey calls on Microsoft to solve vaccine portal problems

February 15 2021

As health officials work to procure, distribute, and deploy Covid-19 vaccines to the public, they are calling on new digital systems to achieve their goals. Vaccine delivery is increasing, some new applications are not keeping up.

Microsoft's work for the state of New Jersey became a point of criticism in recent days as officials revealed problems with an appointment booking system that was in need of frequent fixes and updates and had, according to Bloomberg, forced individual facilities and regional governments in the area to use their own scheduling systems.

New Jersey officials report that their primary public-facing system has faced  a range of issues, from blocking some visitors to double-booking others to crashing.

About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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