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MSDW Podcast: Cloud services series, Part 2 - What makes Dynamics 365 unique as a SaaS offering?

by Jason Gumpert
March 20 2018

Editor's Note: This is part 2 in a 3 part series exploring the present and future of Dynamics 365 cloud services. Check out parts one and three, too.

Going beyond the high level vision for Dynamics in the cloud, the crew digs into a finer level of granularity to look at Dynamics 365's origins, its capabilities, and how the solutions differ from the legacy Dynamics products.

Show notes:

  • 1:20 - The move to brand Dynamics 365 and its impact.
  • 4:00 - Breaking down the product line - ERP, CRM and more.
  • 5:45 - Given NAV's popularity with customization, can D365 Tenerife deliver the same flexibility?
  • 7:00 - Making sense of Dynamics 365 Customer Experience products and licenses
  • 10:00 - Is partner involvement a positive step in D365 rollouts moving forward?
  • 13:00 - What does the roadmap mean for on-prem Dynamics product customers?
  • 16:30 - License transition options for existing customers
  • 17:30 - Migration path and deployment activities Dynamics CRM on-premises to D365 for Sales, Service
  • 20:30 - Elements of the D365 customer experience apps' user experience enhancements
  • 22:45 - Can Dynamics 365 Finance and Operations serve workers who aren't behind a desk?
About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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