Mobile inventory for field service: MarginPoint becomes a Microsoft Dynamics 365 ISV Partner

In field services management, perhaps the most important KPI is closing a service call in one visit; one visit costs less and satisfies the customer more. The technician (e.g., a plumber, HVAC professional, airline engine technician) knows the problem, how to fix it and has the part on the truck. Or at least, knows where to lay hands on it.

That is the idea behind the MarginPoint Mobile Inventory Solution, and MarginPoint has joined the Microsoft Independent Software Vendor (ISV) program. MarginPoint also resells Dynamics 365 for Field Service and Dynamics 365 for Finance and Operations, Business Edition, alongside its own solutions.


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Worth looking into

I met a prospective customer this week with 100 home technicians. We're proposing Dynamics 365 Business Edition, Field Service, Customer Service and Sales and MobilePoint might just fill the gap we have with mobile inventory.