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Microsoft Unveils Dynamics NAV 2009 R2, Featuring a Variety of Enhancements

by Jason Gumpert
May 19 2010

Microsoft today unveiled Microsoft Dynamics NAV 2009 R2, noting its investment in architecture, built-in integration with Microsoft Dynamics CRM and online Payment Service.  The release will be available in the fourth quarter of 2010, a timeframe that introduces the release more quickly than scheduled.

According to Microsoft, Dynamics NAV 2009 R2 will include the following enhancements:

  • Microsoft Dynamics CRM integration. In its continued effort to ease the sale of CRM to its ERP base, Microsoft is providing built-in integration with Microsoft Dynamics CRM. Benefits of customer relationship management (CRM) integration include eliminating redundant data entries, keeping information up to date in both ERP and CRM solutions, and providing salespeople with the ability to quickly access detailed business information about contracts, pricing and product availability. Customers can choose between integration to on-premises Microsoft Dynamics CRM or Microsoft Dynamics CRM Online with the option to migrate to either option over time.
  • Online Payment Service for Microsoft Dynamics NAV. This enables customers to process payment transactions from the Microsoft Dynamics NAV interface across multiple channels, including e-commerce, point of sale and call center transactions. The Payment Service works with leading payment processing services and all major credit cards.
  • RoleTailored interface access for remote or roaming users. Microsoft Dynamics NAV 2009 R2 supports direct access from the Microsoft Dynamics RoleTailored experience over the Internet. This allows for remote or roaming users to take advantage of the richness and Microsoft Office integration of the RoleTailored interface and the many integration features connected to local resources, such as the operating system and Microsoft Office. This reduces the complexity and overhead compared with using other applications such as Citrix Systems and Terminal Services, especially for hosting partners offering cloud-based Microsoft Dynamics NAV deployments.
  • Microsoft Application Virtualization support. The Microsoft ...

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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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Submitted by Nuno on Mon, 05/31/2010 - 04:40 Permalink

Is this an SP2 for 2009 or just a technical update?

In reply to by anonymous_stub (not verified)