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Microsoft Dynamics NAV 2009 R2 to Add Cloud Options, Integration of CRM

by Jason Gumpert

Microsoft plans to introduce a new release of NAV 2009 before the end of November, according to Todd Bergeson, a Microsoft product manager.

Speaking to about 150 attendees at the NAV User Group meeting in Orlando, Forum 2010, Bergeson said NAV 2009 R2 “is where we start to bring the Cloud to Dynamics NAV.” (A release includes both fixes and new features, while a service pack just includes fixes.)

One important outgrowth of the new Cloud capabilities is the ability to connect with Microsoft Dynamics CRM. This is a new option in addition to the CRM functionality already built into NAV 2009.

The Cloud expansion means “remote and roaming users now can use the RTC rather than using the host,” Bergeson said. Thus, an outgrowth of NAV 2009 R2 “is to allow more users,” he said. Dynamics NAV currently has about 80,000 individual users, he noted.

In addition, “From an IT standpoint, you eliminate a lot of setup” for remote users.

In a demonstration of NAV 2009 R2, users got to see added visualization features in R2, such as incorporating Excel into presentation of inventory and other operating data.

Being in the Cloud also allows for online payment services, and the inclusion of communication features, such as sharing inventory data with a customer via cell phone.

Bergeson also pointed to developer enhancements that will smooth and speed up functionality for developers.

About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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