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From the Microsoft Dynamics CRM Blogs: Yammer API update; Outlook contact sync; Mail Merge tips; CRM 2013 developer updates

by Linda Rosencrance
Contributing Writer, MSDW

A selection of this week's Microsoft Dynamics CRM blog topics:

  • Yammer Integration Improvements Require Microsoft Dynamics CRM 2013 On-Premises Updates;
  • Configure Outlook Contact Synchronization Settings on Behalf of Your Users;
  • Tips for Using Mail Merge in Dynamics CRM 2013;
  • CRM 2013 - What's New in CRM 2013 for Developers

Yammer Integration Improvements Require Microsoft Dynamics CRM 2013 On-Premises Updates

Jarrod Williams of the Microsoft Dynamics CRM Support Team explains that Yammer made some improvements to its JavaScript API and embedded feeds. So to keep up with these changes, the Dynamics CRM team updated the Yammer integration with Microsoft Dynamics CRM.

That means if you want use the Yammer integration you have to apply the latest updates to your on-premises environment. Williams says after the Yammer updates are complete, any on-premises CRM organizations that don't update their CRM systems will no longer be able to use the Yammer integration.

You can read the blog to get the answers to these questions:

  • When will Yammer make the changes to its Java script API & Embed feeds?
  • What happens to my Yammer integration if I do not apply the latest updates?
  • How can I get the latest updates?

Configure Outlook Contact Synchronization Settings on Behalf of Your Users

On his Surviving CRM blog, Jukka Niiranen tells us that the ability to get your CRM contacts automatically synchronized to your Outlook address book and mobile phone is a very handy feature in Microsoft Dynamics CRM.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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