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Microsoft Dynamics 365 Field Service closing in on $200 million in annual revenue: Analyst report

by Jason Gumpert

Microsoft Dynamics 365 Field Service generated $190 million in revenue 2020, according to a recent analyst estimate.

Gartner estimated the revenue of the solution alongside some of its field service management (FSM) competitors in their latest vendor ranking. D365 Field Service landed in the firm's "Leaders" quadrant, alongside the products from Salesforce, Oracle, IFS, and ServiceMax.

The analyst firm offered a 2020 revenue estimate for each evaluated solution, and Microsoft's was mid-pack among the leaders. Among the other vendors, Gartner estimated:

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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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