Machine learning: Extracting your strategy from your data

2018 is becoming the year where everyone is putting Artificial intelligence on their key strategy list. Because AI is a nebulous term, for many having an "AI Strategy" is demonstrated by a plan to roll out a chatbot to their customers. Don't get me wrong, chatbot technology is maturing fast and can bring great value when applied in the correct way, but many organizations are missing something big here.


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About Craig Heckrath

Craig Heckrath is an enterprise architect comprising a software development history of more than 20 years.

Currently, Craig is the delivery lead for Mint Intelligent Insights, specializing in Artificial Intelligence (Machine Learning, NLP, chatbots, DNN, AI platforms). He has architected high-profile projects across sectors including: financial, healthcare, public, media, telecommunications and transport. His guiding drive is to keep technology simple, usable and meaningful.

About Mint Group

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