Article

Issues importing time entries in Dynamics 365 Project Service Automation V3? A quick, methodical resolution

by Kuldeep Gupta
Consultant, Microsoft MVP, Microsoft MCT

After upgrading to V3 of Dynamics 365 Project Service Automation, I faced issues while importing the time entries from my resource bookings. This was not the case with V2. In V2 when I went to import time entries from resource bookings, the system used to pick up all the time entries that were in Active State.

my_weekly_time_entries_psa

Resolving the issue

The resolution to this problem proved to be relatively straight forward, but a little tricky to figure out at first. Below are the steps to follow to reach a resolution.

1) Go to the D365 – Custom App as shown in the below image.

d365_custom_app

This will take you to the classic interface of D365 that you know from earlier versions.

classic_view_of_d365

2) Navigate to Settings-->Customizations

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About Kuldeep Gupta

Kuldeep Gupta is a Microsoft MVP. 

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