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How to resolve post-update display issues in a Dynamics 365 organization

by Nikhil Rajendran
MS Dynamics CRM Developer, Aha Apps
December 08 2023

We recently performed an update on our Microsoft Dynamics 365 organization, and once it was done, I encountered a very peculiar issue.

When I logged into the Dynamics 365 instance, I was greeted with a tab which looked like this:

The Organization loaded in the new window which popped up and in the tab on which it was supposed to come, a message which looked like above, came up. 

This was an issue. 

First of all, it was annoying that the Organization loaded in the new window. Secondly, I was not able to open a different section of the Dynamics 365 instance.

For example, if I wanted to go to the Administration section of my Organization, I kept landing on the App Page.

To go to the Administration Page, first I have to click on Settings/Advanced Settings:

Once I click on that, I should be presented with the Administration Page mode. Instead, I was presented with the App Page.

The URL had an “isappmoderedirect=true” embedded in the URL. I tried changing the property to false and, unfortunately, I couldn’t. 

The Organization was opened in “Application Mode” because of this property in the URL.

What is Application Mode?

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About Nikhil Rajendran

Nikhil has been with Aha Apps since 2017 as an MS Dynamics CRM Developer. He is a driven CRM  expert who is ready to fight off the challenges in the Dynamics world with his technical know-how and prowess. He is a sports enthusiast and loves to play tennis when he gets time. He is also a voracious reader and enjoys reading philosophical books.