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How to resolve post-update display issues in a Dynamics 365 organization

by Nikhil Rajendran
MS Dynamics CRM Developer, Aha Apps

We recently performed an update on our Microsoft Dynamics 365 organization, and once it was done, I encountered a very peculiar issue.

When I logged into the Dynamics 365 instance, I was greeted with a tab which looked like this:

The Organization loaded in the new window which popped up and in the tab on which it was supposed to come, a message which looked like above, came up. 

This was an issue. 

First of all, it was annoying that the Organization loaded in the new window. Secondly, I was not able to open a different section of the Dynamics 365 instance.

For example, if I wanted to go to the Administration section of my Organization, I kept landing on the App Page.

To go to the Administration Page, first I have to click on Settings/Advanced Settings:

Once I click on that, I should be presented with the Administration Page mode. Instead, I was presented with the App Page.

The URL had an “isappmoderedirect=true” embedded in the URL. I tried changing the property to false and, unfortunately, I couldn’t. 

The Organization was opened in “Application Mode” because of this property in the URL.

What is Application Mode?

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About Nikhil Rajendran

Nikhil has been with Aha Apps since 2017 as an MS Dynamics CRM Developer. He is a driven CRM  expert who is ready to fight off the challenges in the Dynamics world with his technical know-how and prowess. He is a sports enthusiast and loves to play tennis when he gets time. He is also a voracious reader and enjoys reading philosophical books.