Getting the most from Microsoft Dynamics AX upgrades
Microsoft Dynamics AX is a widely adopted ERP system - in fact, more than 20,000 businesses currently use Dynamics AX. But just as with any software, in order to get the most out of Dynamics AX, businesses need to upgrade as new capabilities and features are released.
Every version of Dynamics AX has a sunset date, at which point Microsoft's support of that version will end. Support for AX 2009 ends in 2018 and support for AX 2012 ends in 2023, meaning companies need to start planning now, especially those running AX 2009. Businesses do have the option to purchase an enhanced support plan to continue receiving support past the sunset date, but it can be expensive. Oftentimes, this expanded support costs companies much more than what they would pay for traditional support of current product versions.