FortressIQ brings process discovery to Microsoft Power Automate

April 3 2020

Process discovery automation vendor FortressIQ has launched an integration of its solution with Microsoft Power Automate. The announcement coincides with the launch of Microsoft's 2020 release wave 1 of the Power Platform and in particular the general availability of UI flows for Power Automate.

FortressIQ's solution specializes in automating the job of discovering and analyzing an organization's current processes by using computer vision to track the full range of desktop activity. This type of process work is traditionally done through user interviews, observation, or trackers on individual applications.

Jay Sivachelvan, VP of global partnerships at FortressIQ, explained that the integration aims to address a fundamental challenge of using a tool like Power Automate: developing good definitions of the current processes, knowing what to automate, and how to do it.

"To get value from Power Automate, you need to know what to automate. Also, how to automate it. Detailed process documentation is providing the blueprint for how to create the [flow] with the Power Platform," he said.

The company's approach, which they call cognitive process intelligence, applies machine learning and other AI techniques to produce findings that organizations use in a range of ways, from compliance to security to business process optimization. In this case, they have built an integration that uses Power Automate's UI flows and API-based integrations to automate activities based on findings from their process discovery. The automation is developed in Power Automate, driven by the findings of FortressIQ.  

"Power Automate is a low code platform. We're integrating to make it even lower code," says Sivachelvan. "Process insights from FortressIQ are generating stub code to reduce the time needed to generate [Power Automate flows]."

Microsoft and FortressIQ first announced their partnership in late 2019.

Since the partnership largely hinges on the release of UI flows, the companies will now embark on their joint efforts. But Sivachelvan says they already have a handful of clients working with the integrated solution in advance of GA.

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