Fixing my mistake for actual versus estimated hours in Microsoft Dynamics 365 PSA

November 29 2018

For years, I was calculating 'actuals' as the billable hours on the project for the chargeable roles. But I discovered that my understanding of actual hours was mistaken when I stumbled upon the solution that potentially demystifies this question in Microsoft Dynamics 365 Project Service Automation (PSA) itself.

In this article we will examine how PSA helped to resolve this complex situation and how I cleared up my understanding of actuals versus estimated.

About Kuldeep Gupta

Kuldeep Gupta is a Microsoft MVP and serves as Project Delivery Head at CloudFronts Technologies Pvt. Ltd. and manages our PMO department. As Project Delivery Head, Kuldeep is responsible for delivering complex Projects and working with global teams. His deep technical expertise along with working knowledge of various project methodologies, allows Kuldeep to address project challenges creatively.

CloudFronts is a Microsoft Certified Gold Partner which offers complete Dynamics 365 (CRM, Operations and Financials) implementations, Power BI Analytics, Office 365 and Azure Infrastructure services. The team has deep expertise in delivering and supporting the customers through all aspects of their implementation from strategic technology consulting and roadmap, requirements assessments, project implementation, training, migration to post go live managed services and support. 

CloudFronts’ commenced its operations in the year 2012 to empower organizations around the world, do more with technology. Check out our customer success story here-

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