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Five ECM Trends for 2014

by Bridget McCrea
Contributing Writer,

Harvesting wheat 

In a new report, IDC analyst Melissa Webster reveals the research firm's top five enterprise content management (ECM) trends for the coming year. ECM solutions provide the technology necessary to capture, manage, access, store, search, and deliver content related to business processes and workflows.

Using an ECM, information can be collected from a variety of corporate repositories including: email, text documents, images, videos, audio files, websites, paper documents, and more. Microsoft SharePoint is the most popular option for Microsoft Dynamics customers that want to add basic ECM capabilities to their technology infrastructures.

"The sheer amount of enterprise information that needs to be governed continues to grow," writes Webster in The Future of Enterprise Content Management: Five ECM Trends in 2014. "We also have many new content sources and types that need governance. Email used to be the elephant in the room on that score; now it's social, and particularly in the extended enterprise, it's social in the context of business partners, customers, and suppliers too."

Here are Webster's five ECM trends to watch in 2014:

  1. The hybrid ECM has arrived. "[This] is the year ECM and cloud-based file sync and share services will come together in hybrid ECM solutions," says Webster, who expects ECM vendors to extend case management frameworks to enable rapid deployment of lightweight applications, enabling organizations to bring automation and much greater visibility to processes.
  2. Content applications gain in popularity. According to IDC, content applications automate the many document-intensive business processes that are found in every organization. Over the ...

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About Bridget McCrea

Bridget McCrea covers business and technology topics for various publications. She can be reached at

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